Seasonal Part-Time Sales Associate

The Poor Gamer is looking for a dependable, customer-focused Seasonal Part-Time Sales Associate to join our team for the holiday season.

This is an entry-level, part-time position focused on customer service, sales support, product processing, stocking, organization, and maintaining a clean and welcoming store environment.

This position is intended as seasonal/holiday help, with the possibility of continued employment after the holidays based on performance, business needs, and overall fit.

Pay

Starting Pay: $10.00 per hour

Position Type

• Part-Time
• Seasonal / Holiday Help
• Potential opportunity for continued employment after the holiday season
• Weekend and holiday availability may be required

Our Top Priority: Customer Service

Customer service is the highest priority at The Poor Gamer.

Every customer should feel welcomed, acknowledged, and helped while they are in our store. Associates are expected to be attentive, respectful, friendly, and professional whether assisting someone in person or over the phone.

Customers should always take priority over routine stocking, cleaning, or processing tasks.

Job Responsibilities

As a Sales Associate, your responsibilities will include:

• Greet customers and provide friendly, helpful customer service.
• Assist customers with locating games, consoles, accessories, and other products.
• Answer basic customer questions and involve a manager or technician when additional assistance is needed.
• Check customers out accurately using our point-of-sale system.
• Properly handle cash, count change, and follow store cash-handling procedures.
• Answer incoming phone calls professionally and assist customers with questions.
• Intake games and merchandise for processing.
• Operate our disc resurfacing equipment after training.
• Process and organize games that need to be cleaned, resurfaced, stocked, or otherwise prepared for sale.
• Stock shelves and maintain organized product displays.
• Keep games and merchandise organized by their appropriate platform, category, or designated area.
• Maintain an organized back-room and inventory processing area.
• Check product labels and pricing for accuracy.
• Report incorrect, damaged, missing, or questionable labels or merchandise to management.
• Clean display cabinets, glass, counters, shelves, and other customer-facing areas.
• Keep the sales floor clean, organized, and presentable.
• Help maintain product organization throughout the store.
• Complete assigned tasks during slower periods while remaining ready to assist customers.
• Work cooperatively with managers, technicians, and other team members.

What This Position Does Not Include

Sales Associates are not responsible for evaluating or completing customer trade-ins. Trade evaluations and approvals are handled by the manager or technician on duty.

This position is also not responsible for opening or closing the store.

What We're Looking For

We're looking for someone who:

• Provides excellent customer service.
• Is dependable and arrives for scheduled shifts on time.
• Has a positive and professional attitude.
• Works well as part of a team.
• Communicates well with customers and coworkers.
• Is comfortable talking with customers both in person and over the phone.
• Can accurately handle cash and count change.
• Can learn and operate a point-of-sale system.
• Is organized and pays attention to details.
• Can follow established procedures and instructions.
• Takes initiative and looks for productive tasks when the store is slower.
• Is willing to clean, organize, stock, and perform routine retail tasks.
• Can prioritize customers when other tasks are being completed.
• Is willing to learn about our products, systems, and store procedures.

Preferred, But Not Required

• Knowledge of video games, consoles, accessories, or gaming culture.
• Previous retail experience.
• Previous customer-service experience.
• Experience handling cash or operating a register.
• Experience stocking or organizing merchandise.

You do not need to be an expert on video games to apply. We care more about reliability, attitude, customer service, teamwork, and willingness to learn.

Working at The Poor Gamer

The Poor Gamer is a locally operated video game store specializing in games, consoles, accessories, and gaming merchandise across multiple generations.

We're looking for someone who wants to be part of a small team where everyone contributes. Customers come first, teamwork matters, and everyone helps keep the store organized, clean, and running smoothly.

If you're dependable, enjoy helping people, and think you'd be a good fit for our team, we'd love to hear from you.

Job Requirements

Applicants must:

• Be at least 18 years old.

• Be available to work part-time hours during the holiday season, including some weekends and high-traffic shopping periods.

• Have strong customer-service and communication skills.

• Be comfortable approaching, greeting, and assisting customers.

• Be comfortable answering the store phone and speaking professionally with customers.

• Be able to accurately handle cash, count money, and make correct change.

• Be comfortable learning and operating a point-of-sale system.

• Have basic computer and technology skills.

• Be dependable and able to consistently arrive for scheduled shifts on time.

• Work well as part of a team and communicate respectfully with coworkers and management.

• Be able to follow instructions, store procedures, and established workflows.

• Be organized and able to maintain organized shelves, merchandise, and back-room inventory areas.

• Have good attention to detail, including identifying incorrect labels, misplaced merchandise, or items that require additional attention.

• Be willing to perform routine cleaning duties, including cleaning counters, display cabinets, glass, shelves, and customer areas.

• Be able to remain productive during slower periods without requiring constant direction.

• Be able to prioritize customer needs over routine stocking, cleaning, or processing tasks.

• Be able to stand and move around the store for extended periods during a shift.

• Be able to safely lift and move boxes, merchandise, consoles, and other store items weighing up to approximately 35 pounds.

• Be willing and able to learn proper game intake, disc resurfacing, stocking, and product-processing procedures.

Preferred, But Not Required

• Previous retail or customer-service experience.

• Previous cash-handling or register experience.

• Familiarity with video games, consoles, and gaming accessories.

• Previous stocking, inventory, or merchandising experience.

No previous video game store experience is required. Training will be provided.