Shipping policy

Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment.

Shipping Rates and Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer standard and expedited shipping options.
• Delivery times vary based on your location and the shipping method chosen at checkout.

International Shipping:

• We currently only offer domestic shipping. We do not ship internationally at this time.

Shipment Confirmation and Order Tracking:

• You will receive a shipment confirmation email once your order has been shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

• The Poor Gamer is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• The Poor Gamer is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy:

• Please refer to our Returns Policy for information about returns and exchanges.

Questions:

• If you have any questions about the shipping and delivery of your order, please contact us at [customer support email].

Thank you for shopping at The Poor Gamer!